FAQ – Frequently Asked Questions

Orders

How do I know if my order is confirmed?

A confirmation email is automatically sent to the address provided during checkout. Be sure to check your spam folder if you do not receive it.

Can I modify or cancel my order?

Once an order has been validated, it cannot be modified or canceled upon simple request. This rule does not limit the consumer's legal rights, including the right of withdrawal where applicable, nor rights in the event of non-delivery or non-conforming products.

Delivery

Where do you ship?

I FEEL LIKE ships to France and the European countries offered at checkout. If a country is not available in the shipping selector, we cannot yet ship there.

What are the delivery times?

Products are manufactured and shipped on demand via Gelato. The timeframe depends on production time, destination, and the carrier. The estimate displayed at the time of order is the reference. In the absence of a specific timeframe indicated, delivery will occur within the period provided by applicable regulations at the latest.

How do I track my order?

When tracking is available, a link is sent by email as soon as the order is shipped.

What are the delivery costs?

Costs are calculated automatically at checkout based on the destination and the available shipping method. A free delivery offer in France may apply when the threshold displayed at checkout is reached.

Sizes

How do I choose my size?

Consult our Size Guide. If a product page displays a specific guide, that one takes precedence.

What is the fit of the t-shirts?

The t-shirts currently offered have a straight unisex fit. For a looser look, choose one size larger than your usual size.

Returns

Can I return an item?

When the legal right of withdrawal applies, you have 14 days from receipt to inform us of your decision. After this notification, the item must be returned within the applicable legal timeframe.

What condition must the returned item be in?

The item may be tried on as in a store, but it must be returned undamaged and, as far as possible, with its original tags. Original packaging is not mandatory.

Who pays for return shipping?

For a change of mind covered by the right of withdrawal, direct return costs are the customer's responsibility. In the event of a defective item, damage during delivery, or an item different from the one ordered, I FEEL LIKE will cover the necessary return costs.

How do I request a return?

First, contact us via the contact form or at victordetroux2@gmail.com, indicating your order number. After the procedure is validated, returns should be addressed to: V2x studio, 72 Place Maurice Bouchet, 84300 Cavaillon, France.

Do you offer exchanges?

We do not offer direct exchanges. If your return is accepted, the refund will be processed according to applicable rules, and you can then place a new order.

When will I be refunded?

In the event of a valid withdrawal, the refund is made via the same payment method within the legal timeframe. It may be deferred until the goods are recovered or until proof of return shipment is received, whichever occurs first.

Products

How should I care for my t-shirt?

Follow the instructions on the garment label as a priority. To preserve the print, opt for a gentle wash, inside out, with similar colors, and avoid ironing directly over the design.